All of our personalised items are hand stamped by brass, in house. Each item is unique and there will be slight variations between every product due to the natural finishes. Please note, due to the textures within the Croc effect leather, the monogramming may show slight breaks and different embossing depths.
FAQs
We currently allow up to three letters per item.
We monogram in three colours; gold, silver and rose gold, all of which use premium grade foil.
Saffiano is our signature leather which is crafted from real leather with a cross hatch finish. Croc effect is a quality leather with a luxurious mock crocodile finish.
There may be some very slight alterations in the stamping due to the natural textures in the leather. However, this is often unnoticeable.
All items are shipped via Royal Mail First Class as standard, this service is free of charge for orders over £50 and costs £2.99 for orders below this value.
Our standard shipping option is Royal Mail First Class, your order should arrive with you one to three days after despatch.
Yes, you can choose express delivery at checkout, this is available on all items. Express delivery is £7.99, if you select this service your order will be sent via Royal Mail Special Delivery (next day) if ordered before 12 noon Monday to Thursday.
If an order if placed on a Friday it will be sent the following Monday.
Once our in-house artisans have crafted your item and despatched it, you will receive an email to inform you. Our items are despatched within three days.
Please note, all products are made to order and we therefore cannot accept returns or exchanges on personalised goods. Should your item be faulty, it can be returned for an exchange or credit note, at our discretion.